Care Reality Privacy Policy

Here's how we protect your data, and the full details of our privacy policy.

Last updated: 04/04/2024

We may update this policy from time to time, but you will always be able to find our most recent version on our website.

As part of our commitment to safeguarding all personal data and ensuring compliance with the General Data Protection Regulation (GDPR), this policy explains how we collect, use, and disclose information provided to us when you register for and use our virtual reality learning platform, FLO, and when you interact with our website.

Care Reality are committed to complying with highest standards of data protection and complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Information we collect

If you are a Care Reality customer, or just visiting this website, this policy applies to you.

Personal information

When you register for our virtual reality learning platform FLO, we may collect personal information such as your name, email address, and orgranistion name. We collect this information to create and manage your user account and to provide access to our learning resources.

Automatically collected information

We do not use cookies on our website. Instead, we may collect certain non-personal demographic information provided by your visit, such as:

  • Date and time of your visit.
  • Approximate location data (eg. state or county).

Contact information

If you choose to contact us via email or through our website, we may collect your name, email address, and other contact details.

How we use your information

We may use the information we collect for the following purposes:

  • To create and manage your user account.
  • To provide access to our learning platform and library.
  • To communicate with you regarding your account, updates, and important announcements.
  • To comply with legal obligations.

Data sharing and disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our virtual reality learning platform and providing our services.
  • With your consent or at your discretion.
  • In response to a legal request or to comply with applicable laws and regulations.

Data security

We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your rights

You have the right to:

  • Access: Request access to the personal information we collect about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, or if you have questions regarding your data, please contact us at

Changes to this policy

We reserve the right to update this privacy statement at any time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Last Updated" date will be revised accordingly.

Contact us

If you have any questions or concerns regarding this privacy statement or the date we collect, please contact us at:
Care Reality Ltd
C/O Farries, Kirk & McVean